Introduction to ARCAD

• Workflow guidelines

• Software – working with Arcad SmileStudio (Virtual Setup Interface)

• Hardware requirements

• Service fees

Objective: Setting expectations

Pre-training

• Account registration and appliance information collection

• Schedule software training dates

• Pre-training review

• Collection of your end-of-treatment preferences

Objective: Getting ready for training

Software training

• Introduction to Customer and Technical Support

• Remote software training

• Remote user interface ARCAD case manager portal training

• SmileStudio treatment planning software training

Objective: Training and follow-up

Sending your first case to ARCAD

• Digital file transfer or shipping PVS impressions

• Patient and order submission

• Case review and approval with our on-site clinical team

• Receive Clear Aligners

• Follow up calls on treatment progress

Objective: Ready to experience the benefits of ARCAD.

At Arcadlab LLC, headquartered in Florida, USA, we are dedicated to revolutionizing orthodontic treatment with advanced 3D solutions. With over 15 years of experience, we leverage cutting-edge CAD/CAM technology to create high-quality, efficient, and precise tools for today’s busy orthodontist. Our mission is simple: to empower orthodontic professionals with the technology they need to deliver outstanding patient outcomes.

Our team is made up of skilled professionals with extensive backgrounds in both clinical and technical fields, each dedicated to excellence and innovation. At Arcadlab, we know that delivering superior results means going beyond conventional practices; it requires a deep understanding of our customers’ needs. We work closely with orthodontists to design and implement solutions that streamline workflows, enhance precision, and improve patient satisfaction.

Why Arcadlab?

• Proven Experience: 15+ years in orthodontic 3D solutions, trusted by orthodontists nationwide.

• Cutting-Edge Technology: State-of-the-art CAD/CAM systems for precision and efficiency.

• Customer-Centric Approach: We prioritize understanding and meeting our customers' unique needs.

• Integrity and Accountability: We stand behind our products and take pride in our dedicated service.

At Arcadlab, we are more than a technology provider; we are a partner in your journey to deliver exceptional orthodontic care. Together, we’re shaping the future of 3D orthodontic solutions, one smile at a time.

Learn More About Arcadlab

What aligner material does Arcadlab use?

At Arcadlab, we use Zendura FLX, the most premium aligner material on the market. Known for its exceptional strength, durability, and patient comfort, Zendura FLX provides superior elasticity, resists staining, and maintains sustained force application throughout the treatment process. This ensures effective tooth movement while maximizing patient comfort, making it the ideal choice for high-quality aligner therapy.

Can I customize my aligner packaging?

Absolutely! Arcadlab offers the option to customize your aligner packaging with your clinic’s logo. This is a great way to enhance your brand recognition and leave a lasting impression on your patients. Every time they receive their aligners, they’ll be reminded of the personalized care you provide.

What’s included in Arcad’s end-to-end aligner solution?

• Arcadlab provides a comprehensive end-to-end solution that includes:

• Digital Treatment Planning: Customize treatment with precision.

• Aligner Fabrication: High-quality aligners manufactured with Zendura FLX.

• White Label Packaging: Branded packaging for enhanced recognition.

• Premium Branded Packaging: Custom packaging with your logo to enhance patient experience and build brand recognition.

• Patient Welcome Kit: Includes essential treatment plans, user guides, and attachment templates to ensure patients understand their treatment and feel supported throughout the process.

Which intraoral scanners are accepted by Arcadlab?

Digital Impressions: We accept digital impressions from compatible intraoral or plaster scanners in .STL format, the standard for orthodontic scanning. Supported scanners include:

• Intra-Oral: iTero® by Cadent/Align, Trios® by 3Shape, Medit, Cerec by Sirona, Shining, and other open-source scanners.

• Desktop: R600/650/700/800 by 3Shape.

• Physical Impressions:

  • For Aligners and Indirect Bonding Service: Only PVS impressions are accepted.

How do I submit my first case?

To submit your first case, simply create a customer account on our website (see Get Started). After registration, we’ll provide you with a username and remote training sessions to guide you through the case submission process. Full details are available in our How It Works and Practice Integration sections.

What is Arcadlab’s turnaround time for services?

In-Lab Aligner (with 3D digital impressions):

• Treatment Plan Setup: 2-3 business days

• Aligner Fabrication & Delivery: 5 business days after doctor approval

• Total Turnaround Time: Approximately 8-10 business days

• (Add 2 business days for PVS impressions)

In-Office Aligner (with 3D digital impressions):

• Treatment Plan Setup: 2-3 business days

• 3D Model Print & Trimming Files: 1 business hour after doctor approval

Note: Timely turnaround is dependent on doctor review being completed within 1-2 days of receiving the case.